At fly88, we believe that online gaming should be an enjoyable source of entertainment, not a burden. This page outlines our commitment to responsible gaming and provides the tools and resources you need to play wisely and safely in Malaysia.
The core principles we uphold to ensure every fly88 member in Malaysia plays safely and responsibly.
Fly88 only allows individuals aged 18 and above to register and play. Every new account goes through a strict identity verification (KYC) process using Malaysia's MyKad to ensure that minors cannot access our platform.
We provide self-control tools that let you set daily, weekly, or monthly deposit limits in MYR. You can also set session time limits to keep your gameplay in check and prevent it from interfering with your daily life.
If you feel you need a break from gambling, fly88 offers a cooling-off option ranging from 24 hours to 30 days, or a long-term self-exclusion of up to 12 months. We respect your decision and will action it promptly.
Fly88's system automatically monitors each member's gameplay patterns and sends friendly alerts when signs of risky behaviour are detected. We take a proactive approach to helping members identify potential issues before they escalate.
Fly88's specially trained support team is on hand to assist members who need guidance on responsible gaming. We also provide referral information for professional gambling addiction support organisations operating in Malaysia.
Fly88 has dedicated protection policies for players identified as high-risk. These include automatically adjusted betting limits, additional controls for accounts showing concerning patterns of play, and an empathetic approach from our team.
If you or someone you care about needs immediate help with problem gambling:
Fly88 support is available 24/7 via in-platform live chat.
Responsible gambling refers to a healthy and balanced approach to betting or online casino activity. It means playing purely for entertainment, with money you can afford to lose, in a way that does not interfere with your daily life, family, work or finances.
At fly88, we take responsible gambling seriously because we understand that a small number of players may struggle to control their gambling activity. While the majority of fly88 members in Malaysia play in a controlled and enjoyable way, we still maintain a comprehensive protection framework for all members.
Responsible gambling is not just a slogan — it is a genuine commitment from fly88, demonstrated through technology, policy and human support. We believe that a truly good online gaming platform does not only offer exciting games, but also ensures every player is protected and respected at all times.
Online gaming at fly88 — whether it's baccarat, roulette, slots, or betting on the Malaysia Super League and EPL — should be enjoyed purely as entertainment. It is not a way to generate income or resolve financial difficulties.
Fly88 upholds the following principles across every aspect of our platform's operations in Malaysia. These principles not only guide how we design the platform, but also shape our company's internal culture:
Identifying early warning signs is a crucial first step. The following are indicators that gaming activity may have crossed into unhealthy territory. If you or someone you know is displaying these signs, immediate action should be taken:
Feeling restless, irritable or uneasy when unable to gamble or when forced to stop.
Borrowing money from family, friends, or financial institutions solely to fund gambling.
Lying to family or friends about how much time or money you have spent on gambling.
Neglecting work, family, or academic responsibilities due to excessive time spent gaming.
Continuing to gamble despite knowing it is causing serious financial problems or strain in your relationships.
Attempting to "chase losses" by gambling more after a heavy loss in a previous session.
Needing to increase the amount wagered continuously in order to feel the same level of excitement as before.
Using savings, emergency funds, or money set aside for essential family needs to gamble.
Feeling stressed, guilty, or low after a gaming session, yet still being unable to stop playing.
If you identify three or more of the above signs in yourself, this may indicate a serious problem gambling issue. Please contact the fly88 support team immediately or seek help from a mental health professional. You do not have to face this alone.
Fly88 offers a range of self-control tools accessible directly through your account settings. All tools are free and can be activated or adjusted at any time. We encourage all members to use these tools as a best practice for responsible gaming:
Set the maximum deposit amount in MYR you can make per day, week, or month via Touch 'n Go, GrabPay, DuitNow, or FPX. Limits take effect immediately and can only be increased after a 7-day waiting period.
Set the maximum amount you are willing to lose within a given period. Once this limit is reached, your account will be automatically blocked from placing further bets until the period resets.
Set a daily time limit for your gaming sessions. fly88 will send an alert when you are approaching your set limit. You can also enable periodic reminders every 30 minutes, 1 hour, or 2 hours during play.
Set a maximum MYR amount you can wager per game round — whether it's slots, baccarat, roulette, or Sports Betting on events like the Malaysia Super League or badminton. This helps you keep your bet sizes within your means.
Activate a break period of 24 hours, 48 hours, 7 days or 30 days. During this time, you will not be able to log in or place any bets on fly88. All existing balances and bets will be managed in accordance with our terms of service.
Self-exclusion options of 3 months, 6 months, 1 year, or permanently are available for members who need a longer break. While self-exclusion is active, your account will be fully suspended and you will not receive any promotional communications from fly88.
To access the self-control tools, log in to your fly88 account, go to "Account Settings", then select the "Responsible Gaming" tab. If you need help activating any of these tools, contact the fly88 support team via live chat 24/7.
The self-exclusion process at fly88 is designed to be simple, fast and effective. Here are the steps to activate self-exclusion:
Access the fly88 platform through your web browser and log in with your registered username and password. Make sure you are on your main account page.
Click the profile icon in the top-right corner, then select "Account Settings" from the dropdown menu. Find and click the "Responsible Gaming" tab within the settings panel.
Under the "Self-Exclusion" section, select your preferred duration — 3 months, 6 months, 12 months, or permanent exclusion. Review the information on what happens during your self-exclusion period.
Enter your account password to confirm the self-exclusion request. A confirmation email will be sent to your registered email address. Self-exclusion takes effect within 24 hours of confirmation.
Before your self-exclusion takes full effect, you may withdraw any remaining balance in your fly88 account via your preferred payment method, such as Touch 'n Go, GrabPay or DuitNow, to your Malaysian bank account.
Once self-exclusion is activated, it cannot be reversed before the selected period expires. This ensures you receive the full benefit of the break you need. If you require immediate assistance, please contact fly88 support via email: support@fly88-win.com.
Answer the following questions honestly to assess whether your gambling habits on fly88 or any other platform are still within a safe range. This test is not a medical diagnosis but can help you evaluate your own situation:
1. Have you ever felt the need to gamble with more money than you could afford just to get the same level of excitement?
2. Have you ever used money meant for household bills, food or family necessities to gamble?
3. Have you ever lied to family members or friends about your gaming activity or the amount of money you have spent?
4. Have you ever tried to stop playing but found yourself unable to do so, even after making a firm decision?
5. Has your gambling activity caused conflict with your partner, family or friends?
If you answered "Yes" or "Sometimes" to two or more questions, we encourage you to reach out to the fly88 support team or seek professional advice. Remember — asking for help is a sign of strength, not weakness.
Fly88 is more than a gaming platform — we are a community that puts member safety and well-being first. Register a free account today and enjoy baccarat, roulette, slots, and Sports Betting with the confidence of being protected by Malaysia's best responsible gaming system.
For players aged 18 and above only | Safe & responsible platform